解读小包装条款 & 条件

Have you read every word of your carrier's service guide? 我们不这么认为. 但是不要害怕! 澳门威尼斯人直营网站 has 30+ years of experience in all things shipping and we've put together some of the most commonly-referenced small package shipping terms and conditions and how they may be applicable to your business's shipping.

服务保证

Many carriers have a service guarantee that promise on-time delivery of shipments based on the service level the shipper selects. If the carrier has a service failure (the shipment isn't delivered on time), 发货人可以要求退款. 然而, there are conditions and exclusions that service guarantees are subject to, 包括, 但不限于:

• 寄给P的包裹.O. Box is typically not covered by service guarantees
• Carriers often make service guarantee modifications during peak shipping times, such as holidays
• Service guarantees do not apply to packages that are subject to large or oversize package surcharges or additional handling fees or to packages that exceed maximum weight and size limits

If you need to request a refund due to a service guarantee failure, you must file an official refund request with the carrier within 15 calendar days of the scheduled delivery date.

尺寸重量

两个UPS^® and FedEx use the greater of the dimensional weight or the actual weight of a package as the billable weight (the weight used to calculate your rate). The way a carrier determines dim weight can vary and the calculations are a bit complex.

Bottom line: always be sure to enter in the correct dimensions and weight when preparing your shipment. 这种方式, the carrier's system can automatically calculate the dim weight for you and determine what the billable weight should be.

If you don't enter in the correct dimensions and weight, 承运人有权审核货物, 确认重量和尺寸, and make appropriate adjustments to your shipping charges.

Items Not Accepted for Transport/Prohibited Items

There are items that small package carriers typically do not accept for transportation. 如果存在于他们的系统中, the carriers reserve the right to return the shipment at the shipper's risk and expense. Below are a few examples of the types of items that are typically not accepted for transport.

• 硬币, 现金, 货币, 债券, 邮票, 钱的订单, 以及可转让票据(如汇票), 汇票, 或者本票, 但不包括支票)
• Counterfeit goods (also commonly referred to as "fake goods" or "knock offs")
• 常见的烟花
• 大麻
• 清除之前的宝石和工业钻石

请注意，这不是一个详尽的清单. If you are unsure that an item you are shipping is prohibited, check with the carrier's service guide for a comprehensive list.

有害物质

也称为HAZMAT或“危险货物”," these items have strict shipment requirements and restrictions.  事实上, the Federal Government determines what materials are considered hazardous under Title 49 of the Code of Federal Regulations (49 C.F.R.).

如果你在运送危险物品, 你必须表明你正在这样做, provide a Dangerous Goods class and make sure that the shipment is properly packaged, marked and labeled in accordance with all applicable laws, 规章制度. It is highly recommended that you contact the carrier well ahead of time if you need to ship hazardous materials for the first time, as many carriers require that you sign a contract specifically related to transporting HAZMAT materials.

Not sure how to figure out what your Dangerous Goods class is? 请联系澳门威尼斯人直营网站寻求帮助.

易腐烂的商品

Items that require refrigeration (or other environmental control) like food, 活的动物, 花, biological materials and beverages are considered perishable commodities. Perishable commodities are accepted for transport solely at the shipper's risk for any damage arising from the perishable nature of the item. 记住, you will not be able to file a claim for any damage arising from the transport of perishables due to exposure to heat or cold or the perishable nature of the item.

It is recommended (and for some carriers a requirement) that your shipment is packaged for a minimum transit time of 12 or 24 hours (domestic and international, respectively) greater than the shipment's delivery commitment time.

责任限制

Every carrier has a maximum liability for loss or damage for each shipment, this is also known as the carrier's limits of liability. 对于许多包裹承运人来说, the carrier's maximum liability for loss or damage is limited to $100 on shipments with no declared value — regardless of the actual value of the shipment. 如果货物价值超过100美元, you may want to consider declaring the actual value of your shipment. Doing so will trigger the automatic purchase of shipment insurance for a small additional charge.

你的团队中需要一位运输专家? Navigating through complex shipping 规章制度 can take precious time and resources away from a company. 澳门威尼斯人直营网站 has been handling the logistics of 125,000+ businesses for more than 30 years — and we can help your business, 太.